Privacy Policy

Effective Date: February 2, 2025

Welcome to www.criteria.com.sa , operated by Matabecha Al-Maier Business Services, a company registered in Jeddah, Saudi Arabia. We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, share, and protect your data when using the Website.

  1. Data Collection

    When using the Website, we may collect the following information:

    1. Information you voluntarily provide, such as your name, email address, phone number, and any other details you submit when registering or contacting us.
    2. Automatically collected information, such as IP address, browser type, visited pages, visit time, and approximate geographical location.
    3. Cookies, which we use to enhance user experience and analyze website performance. You can adjust your browser settings to block cookies, but this may affect some website functionalities.
  2. Use of Information

    We use the collected data for the following purposes:

    1. Enhancing user experience and customizing content.
    2. Managing user accounts and providing technical support.
    3. Analyzing website performance and improving our services.
    4. Complying with legal and regulatory obligations.
  3. Information Sharing

    We do not sell, rent, or share your personal data with third parties except in the following cases:

    1. Third-party service providers, who help operate the website, such as hosting companies, analytics providers, or payment services.
    2. Legal compliance, when required by law or in response to government requests or to protect our legal rights.
    3. Mergers or acquisitions, in which case your data may be transferred to the new entity.
  4. Data Protection

    We implement technical and administrative security measures to protect your data from unauthorized access, modification, disclosure, or destruction. However, data security on the internet cannot be guaranteed 100%, so we advise you to be cautious when sharing information online.

  5. User Rights

    You have the following rights regarding your personal data:

    1. Access to data, where you can request a copy of the personal data we hold about you.
    2. Updating and correcting data, allowing you to update or correct your personal information at any time.
    3. Requesting data deletion, if there is no longer a need to process your data.
    4. Opting out of marketing communications, by unsubscribing via the link in promotional emails.
  6. Changes to the Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the Website after modifications implies your acceptance of the new policy.

  7. Governing Law & Dispute Resolution

    This Privacy Policy is governed by the laws of Saudi Arabia, and any disputes arising from it shall be handled by the competent courts in Jeddah.

  8. Contact Us

    If you have any inquiries regarding this Privacy Policy, you can contact us via:

    📧 Email: [email protected]

    🏢 Address: Jeddah, Saudi Arabia

    Thank you for using our Website. We are committed to protecting your privacy and ensuring the security of your data.